Sales & Operations Executive (GB/CO/P)

We are seeking a proactive Sales & Operations Executive to join our clients team, supporting both sales and operational activities. This is a varied and hands-on role, requiring someone who is confident multitasking, managing priorities, and applying initiative to get tasks done. The right candidate will be comfortable working across different functions, with strong organisational skills and the ability to communicate effectively with colleagues, customers, and overseas partners.

Key Responsibilities:

• Handle inbound calls (sales enquiries and customer service).
• Monitor and respond to sales and operations inboxes.
• Provide quotations to customers.
• Enter and process sales orders, including dispatch of goods.
• Administer customs clearance for imported goods.
• Manage overseas shipping agent in China and liaise with their Chinese manufacturing partner.
• Liaise with manufacturing partners in the Czech Republic and India.
• Support the Sales Director and field sales representatives.
• Pack and dispatch customer sample requests.

Candidate Profile:

• A self-starter, able to take initiative while being well supported by the team.
• Organised and capable of managing multiple tasks simultaneously.
• Flexible and adaptable, willing to "turn their hand" to a variety of responsibilities.
• Strong communication skills, with the ability to liaise confidently with international partners.
• Previous experience in a sales support, operations, or customer service role would be beneficial.
• Knowledge of logistics, customs clearance, or international shipping would be advantageous but not essential.