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IT Specialist (Commercial)

Callington, Cornwall

Business Support

£25000 - £30000 D.O.E

Full time / Permanent

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Job description

Big Ant are currently working with a client based in Callington, Cornwall who have a fantastic opportunity for an IT Specialist to join their team.

The successful IT Specialist must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities as they will be the helpdesk contact for IT support within the business.

You will diagnose, repair, and maintain both hardware and software components. You will be responsible for installing and configuring computer hardware, training other employees how to remedy basic computer technical issues where appropriate.

The position entails:

• Trouble shooting hardware and software issues in person, remotely and by phone

• Working with team members to diagnose both complex and routine computer

• Conducting scheduled backup operations

• Managing the company's firewalls

• Installing software and hardware systems, including new equipment, anti-virus programs, CRM programs, and other tools used by the company's on and offsite

• Adapting quickly to changing circumstances, new standards, and requests by management

• Acting quickly in crisis situations so the company can resume normal operations as soon as possible

• Setting up workstations with computers and necessary peripheral devices

• Installing and configuring appropriate software

• Providing orientation and guidance to new personnel on how to operate the company's software and hardware

• Identifying computer or network equipment shortages and placing orders

• Managing technical documentation and service contracts


• A fully competent with Microsoft applications including Outlook, Word, and Excel

• A quick learner who will swiftly adapt to using our bespoke software package

• An enthusiasm for developing your knowledge of computer systems

• The ability to adhere to deadlines and manage high-pressure situations effectively

• A good team player who will be willing to assist team members when required

• Excellent problem-solving ability

• Attention to detail

• Strong written and verbal communication skills

• Good interpersonal skills including coaching experience

• A strong sense of discretion and confidentiality required to ensure security and privacy of networks and computer systems

Our client may consider a trainee who already has applicable relevant experience & skills, salary would then be dependent on experience.

Hours: Monday - Friday 8:30 - 17:00 (1 Hour lunch)


5 weeks + 8 bank holidays


£25, 000 - £30, 000 dependent on experience

Trainee: £Dependant on experience

(Annual pay review)


Gym Membership

Discretionary Christmas bonuses

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