Customer Advisor - Live Chat (GB/CSA/NA)

Pay: £12.83 per hour (weekly paid)

Would you like to be a Customer Service Advisor, for a well-established and reputable company, based in Newton Abbot. 

At least 2 years experience in a customer facing role would be essential but previous experience in a call /contact centre environment isn't necessary. You may have retail or hospitality experience, in which case get in touch.

As a part of their Customer Services team, you will play an important role in ensuring all customers and business partners receive excellent service mainly through email, live chat and social media channels. You will need to be professional, be computer literate and have great customer service skills and there will be no need to answer a phone!

Key Requirements and Responsibilities

• Strong verbal and written communication skills
• Excellent customer service skills
• Full, supported training given for the first 2 weeks of your assignment
• To answer inbound emails in a timely and professional manner and respond accordingly
• Resolving customer queries
• Responding to any enquires & complaints
• Processing orders and payments
• Escalate any issues or complaints where necessary
• To consistently delivery an outstanding level of customer service

Hours of work

• Start date - October 26th 2026
• Temporary contract, possibly to the end of January 2027 and beyond
• 37.5 hours a week
• £12.83 per hour
• First two weeks of training - Monday - Friday, 9am-5pm
• Following training, you will work a fixed 5 days out of 7. This would likely be Monday, Tuesday, Wednesday, Friday and Saturday (having Sunday and Thursday off each week).
  
  On-site parking is available

Contact us asap on 01803 520850 for more info.