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7 jobs found

 
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Assistant Store Manager

Totnes, Devon

Business Support

Competitive rate of pay

Do you want to work for a brand that truly cares about the home and lifestyle products it sells, but also about it's own people and culture? Our client works with artisans throughout the world to ensure it sources products that fit with their 3 core values of Ethical, Eco-Friendly and Handmade. The business itself genuinely see's it's people as one big team, working for common goals, fully embedding their values into their actions and behaviours. If you have a passion for retail, that offers a naturally exemplary level of customer service, this role is definitely worth discussing with us.

Catering Assistant

Totnes, Devon

Ongoing

Business Support

£9.50 per hour

BIG ANT are a recruitment agency that brings personality and a fresh approach to temporary and permanent recruitment. For us, it's all about you. Let us help you find your next job in Torbay and Newton Abbot.' Our client is a well known, family orientated activity park and are looking for customer facing individuals with excellent communication and personable skills.

Warehouse Supervisor

Totnes, Devon

Permanent

Industrial

£22,500 per annum

Big Ant Group are currently seeking an experienced Warehouse Operative for our client based in Totnes. Our client is recruiting someone to assist the Warehouse Manager to ensure all aspects of the Warehouse operations are running smoothly. The ideal candidate will have experience working within Stock Control and Goods-In, Picking and Packing Orders as well as Dispatch. Responsibilities of the role: - To assist managing and monitoring dispatch of goods - To assist in coaching and recruiting staff - Monitoring staff performance - Motivating the team to hit targets - Update and monitor stock control systems - Maintain health and safety of staff and equipment in the workplace - Fulfil the role of deputy in the absence of the Warehouse Manager Key skills: - Excellent written and verbal communication - Good understanding of IT systems - Well organised and good problem solving skills Benefits to you: - 28 days holiday p.

Customer Service Manager

Totnes, Devon

Business Support

£28,000- £30,000 per annum

Reporting to the Customer Experience Manager, you will be responsible for day-to-day management of the Customer Care team, operating across Email, Phone and Livechat for the eCommerce side of the business. As a premium brand, our client is striving to offer customers consistently brilliant levels of service and response, you'll be using your skills and experience to both improve customer satisfaction, internal workflows and levels of performance in the team. You'll be hands on with customer enquiries and leading from the front in challenging situations Some of the key responsibilities of the Customer Service Manager will include; Promote a team of excellence, to deliver outstanding service at every customer touch point Working on day to day customer tickets, focussing your time where you can make the most difference and handling the most challenging of queries Improve customer service procedures, policies, and standards Develop existing team members, building on strengths and adapting to the growing business needs Support with resource planning and optimisation Help recruit and train temporary and full time team members Investigate and solve customers' problems, which may be complex or long-standing, and may involve multiple departments and systems Conduct regular employee and team meetings developing team ethos, supporting career development, and ensuring the customer first approach is centre to all activity Ability to embrace a more relaxed environment, without relaxing the standards. This role will be full time (37.

Sales Advisor/ Trade Counter

Totnes, Devon

Business Support

£26,000 per annum

Job DescriptionOur client is a well established trade supplier, mainly supplying to the building sector and trading since 1976. A knowledge of construction products is definitely NOT essential but certainly would suit someone from a retail or customer services background. Your role will be to ensure all customers experience high levels of service at all times. You will also have excellent communication skills and the ability to build and maintain working relationships colleagues as well as new and existing customers.

Sales Support Administrator

Totnes, Devon

Business Support

Competitive Rate of Pay

Reporting to the UK Sales Manager, the Sales Support Administrator will work with local and field-based sales teams, in building strong customer relationships and delivering a seamless customer journey. You will ensure a smooth ordering process for all wholesale customers. Working closely alongside operations team and 3rd party warehouse to co-ordinate timely arrival of stock, coordinating reworks and delivery. You will be the first point of contact for wholesale customer queries and ensure that they are dealt with in an effective and timely manner.

 
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