BIG ANT are a recruitment agency that brings personality and a fresh approach to temporary and permanent recruitment.

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Our Plympton based client is recruiting for a Credit Controller to work with-in their Finance Team. Someone with experience would be preferred but if the candidate is confident to deal with the tasks in hand and is willing to learn, this will be considered.

The position is ideally a full time role, however reduced hours would be considered for the right candidate, although the client does require the successful candidate to work five days a week and cover the core hours of the day.

The role will involve working within the service support team, the primary focus of this position will be to maintain the current high standards of credit control activity, working efficiently and effectively to ensure payments are secured within agreed terms and any customer queries are resolved promptly and professionally.

Credit Control - duties and responsibilities;

Chasing debts by telephone, email and letter as required

To ensure payments are secured within agreed terms and any customer queries are resolved promptly and professionally

Maintaining customer relations and keep customer retention high

Providing administrative support to the finance team

Checking whether customers can receive their course certificates - if their account is up to date

Following up customer payments as needed

Producing copy invoices and statements

Monthly review of aged debt with Finance Lead

Sales Ledger - duties and responsibilities;

To generate invoices on Sage, including establishing payment terms and other applicable conditions

To process booking transfers and cancellations, generating credit notes if required

Transfer received purchase order numbers onto booking system for future invoicing.

Support Activities;

Work with the service support team to facilitate training course requirements for refreshments, lunches, clearing and setup

General office support activities

Skills and Attributes;

Excellent numerical and analytical skills and attention to detail

Excellent verbal and written communication skills at all levels

Fluency in MS Office - Word / Excel / Outlook / SharePoint / Teams / Planner

Experience of using computerised accounting system ideally, but not essentially, Sage 50 Cloud Accounts

Aptitude and ability with other software systems and database management

Excellent prioritisation skills to ensure all finance deadlines are met

Ability to remain calm under pressure and handle challenging situations/clients

Ability to support and inspire Services Support team members

Strong interpersonal skills and proven ability to develop and maintain cooperative and supportive relationships and communication channels with members of other teams

For further details and to register your interest please get in touch.