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Sales/Office Administrator (DELOTTSA)

Hot job

Exeter, Devon

Business Support

£21,500 per annum

Full time / Permanent

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Job description

Are you a strong administrator, with excellent communications skills and a desire to work for a reputable and ever growing company in Exeter?

You will be working with a friendly team of people and reporting to the Sales Admin Manager & Supervisor, undertaking all day to day activities, and ensuring the smooth running of the department through making sure all orders are booked, processed, dispatched and invoiced.

The job requires a balance of computer skills, first class communication, excellent administration and data entry skills.

Your daily duties will include:

  • Building strong working relationships with current and new clients, providing a first class service
  • Working closely with the Field Sales Team, providing them with accurate information in a timely manner
  • Dealing with customer enquiries via email and telephone, regarding their orders and any general queries
  • Inputting and processing orders electronically
  • Processing orders and credits
  • Analysis of customers’ orders, to ensure returns are kept to a minimum
  • Reporting on progress of orders and providing information for the Manager’s weekly meetings
  • Liaising with internal departments to ensure the whole sale process and display unit installations runs smoothly
  • Working with the Sales Admin Manager in sending out replenishment mailshots to customers and maintaining customers price lists
  • Forward planning to make sure the Sales Admin department is run as efficiently as possible
Are you the ideal candidate with:
  • Computer literacy and a sound knowledge of the Excel, Word and Outlook.
  • Excellent data entry skills
  • Strong and confident communication skills, both written and verbal
  • Attention to detail
  • Ability to work as part of a team and manage your own workload
  • A flexible approach to workload and time management
  • A desire to ensuring all work is completed and deadlines are met
  • The ability to work well under pressure in this fast-paced role

The role:

  • Full time, permanent position
  • Location: Exeter
  • Hours: 37.5 per week, Monday to Friday, 9am – 5pm plus overtime as required (a 4 day week would be considered for the right candidate)
  • Holiday: 21 days, increasing to 25 depending on length of service

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