Are you a strong administrator, with excellent communications skills and a desire to work for a reputable and ever growing company in Exeter?

You will be working with a friendly team of people and reporting to the Sales Admin Manager & Supervisor, undertaking all day to day activities, and ensuring the smooth running of the department through making sure all orders are booked, processed, dispatched and invoiced.

The job requires a balance of computer skills, first class communication, excellent administration and data entry skills.

Your daily duties will include:

• Building strong working relationships with current and new clients, providing a first class service
• Working closely with the Field Sales Team, providing them with accurate information in a timely manner
• Dealing with customer enquiries via email and telephone, regarding their orders and any general queries
• Inputting and processing orders electronically
• Processing orders and credits
• Analysis of customers’ orders, to ensure returns are kept to a minimum
• Reporting on progress of orders and providing information for the Manager’s weekly meetings
• Liaising with internal departments to ensure the whole sale process and display unit installations runs smoothly
• Working with the Sales Admin Manager in sending out replenishment mailshots to customers and maintaining customers price lists
• Forward planning to make sure the Sales Admin department is run as efficiently as possible

• Computer literacy and a sound knowledge of the Excel, Word and Outlook.
• Excellent data entry skills
• Strong and confident communication skills, both written and verbal
• Attention to detail
• Ability to work as part of a team and manage your own workload
• A flexible approach to workload and time management
• A desire to ensuring all work is completed and deadlines are met
• The ability to work well under pressure in this fast-paced role

The role:

• Full time, permanent position
• Location: Exeter
• Hours: 37.5 per week, Monday to Friday, 9am – 5pm plus overtime as required (a 4 day week would be considered for the right candidate)
• Holiday: 21 days, increasing to 25 depending on length of service