Customer Service – Inbound

By 12th April 2019 No Comments

£16320 per annum

We are currently recruiting for call centre staff for our Newton Abbot based client.  We are looking for candidates who have excellent Customer Service ability.  You don’t necessarily need to have worked in a similar role, but do need to have brilliant communications skills, and a great telephone manner.  The company is in the retail sector, and the products are much sought after and popular, so their phone lines are busy.  This role will be dealing with incoming enquiries in relation to product, order or delivery queries.  They offer a friendly environment, and it’s a nice place to work with progression opportunity available to people who do well in this role.

Day to day you will be;

  • Answering the phone and dealing with queries.
  • Tracking orders.
  • Chasing deliveries.
  • Updating the system.
  • Trouble shooting any issues.

Working Hours;

Please note that the company are looking for candidates that have flexibility with working hours.  You will be working a rotational shift pattern, which will include one day over the weekend, and 2 evenings a week (37.5 hours in total).  Typical shift times are 9am – 5.30pm, and 12.30-9pm for your 2 evening shifts.  If you are looking for a new role, in a thriving local business apply today.  Immediate start is available, but they will wait for a notice period, for the right candidate.  We look forward to receiving your application.

To apply for this job email your details to sarahw@bigantgroup.co.uk